Thank you for choosing Hollywood Gems! To ensure a smooth and enjoyable shopping experience, please review our Terms & Conditions. These terms apply to all purchases of watches and jewelry, including those made in-store and online.
Final Sale:
To ensure the quality and exclusivity of certain items, some products are considered final sale. This includes custom-made pieces, special order requests, and sale-priced items. We encourage you to carefully review the product description and ask any questions you may have before completing your purchase.
Exchanges & Warranty:
While we don't offer traditional returns, we understand that unforeseen circumstances may arise. If you have any concerns about your non-final sale watch or jewelry purchase, please contact our customer service team within 5 days of receipt. We'll be happy to explore exchange options or assist you with any warranty claims in accordance with the manufacturer's guidelines.
Our Commitment to You:
At Hollywood Gems, we're committed to your satisfaction. We encourage you to thoroughly review product descriptions and ask any questions before your purchase. If you have any concerns after receiving your item, please don't hesitate to contact us. Our friendly customer service team is here to assist you!